Customers and channel partners, please log into our support site to access release notes, startup guides, configuration information, and programming documentation.

If you need immediate attention, please contact us by phone, Monday through Friday, 9am to 6pm, Eastern Standard Time. Alternatively, you can send an email request to support[at]npulsenetworks.com. Please tag the subject line with "[PCAPX SUPPORT]" and include the following information in body:

• Complete name and contact information
• Board type and driver version number
• Operation System (OS) distribution and version number
• Brief description of application
• Detailed explanation of the issue or question
• Any additonal information that may be helfpul